The Director of Quality and Patient Safety (QPS) leads the development of a comprehensive and unified program of clinical quality, performance improvement, and patient safety in a challenging value-based healthcare delivery system. The Director works to sustain a culture of quality and safety, transparency, teamwork, measurement and accountability with clinicians and medical center team members. S/he works closely with the other AHS QPS Directors as well as the medical centers’ senior management, physician and nursing leadership, service line directors, infection prevention, Advisory Board members, and patients to instill continuous positive change in the organization’s quality and patient safety culture.
Quality Management (30%):
- Responsible for the successful implementation of the AHS quality and patient safety program within assigned medical center. Participates in the development and implementation of policies, programs, and initiatives in order to improve the overall quality of patient cares services.
- Partners with CMOs, CNOs, Department Chairs, Service Line leaders, infection prevention, clinical staff and leadership to develop an efficient, intellectually rigorous, and engaging structure to encourage the alignment of their practice with the quality and safety agenda.
- Coordinates Quality Improvement Committee within assigned medical center and participates in system-wide and medical center committees.
Process Improvement (20%):
- Provides oversight, support and/or consultative services (project design, selection of data required, development of documentation tools, etc) to quality improvement teams.
- Collaborates with the medical, nursing, and other clinical leadership at the medical center to achieve excellence in metrics used by external rating organizations (CMS, Leapfrog, US News and World Report, Healthgrades, Vizient).
- Participates in the implementation of CMS bundle programs and other like-programs at the medical center to ensure success.
Patient Safety(30%):
- Leads the integration of high reliability organization (HRO) principles into the organization and supports the advancement of the organization and system in the HRO journey.
- Supports initiatives to improve the Culture of Safety including “Just Culture”.
- Collaborates with Legal/Risk Management to track and trend adverse events, conduct root cause analysis (RCAs) reviews, ensure the development and timely execution of complete and thorough risk mitigation strategies.
- Proactively identifies opportunities to eliminate risk using Failure Mode Effects Analysis (FMEA) and other proactive risk assessments.
Regulatory Compliance (20%):
- Establishes and implements systems and processes to ensure ongoing adherence to regulatory standards within assigned medical center.
- Maintains knowledge of Joint Commission, NJ Department of Health, and CMS clinical regulatory standards.
- Leads and coordinates all Joint Commission medical center accreditation surveys
Provides direct supervision of the medical center Quality and Patient Safety (QPS) department team and collaborates with the AHS Infection Prevent Director in the oversight of the infection prevention department. Implements processes to support the ongoing competency and development of the QPS team members.
- Bachelor’s degree required (Nursing or health related field preferred)
- Master’s degree in a healthcare-related field or MBA preferred
- 5 years’ experience in quality improvement or patient safety within a healthcare setting.
- 3 years’ experience in leadership in a complex healthcare delivery system.
- 3-5 years of clinical experience within an acute care hospital or health system.
- Certified Professional in Healthcare Quality or Patient Safety
Licenses - Current NJ Registered Nurse Licensure or Clinical Licensure (preferred)
- Proficient in the use of all Microsoft Office applications
- Excellent written and verbal communication skills
- Strong organization skills and ability to multi-task various responsibilities
- Strong data analytic skills
This position requires a full range of body motion including handling and lifting, manual finger dexterity and eye-hand coordination. It involves standing and walking and requires normal visual acuity and hearing.
CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, three award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the second consecutive year.
When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.
Find out why our employees love their jobs and being part of the CentraState family!
What We Offer:
- Highly competitive compensation
- Excellent benefits package and rewards program
- 403(b) retirement plan with company match
- 401(a) retirement plan with employer contribution
- Life Insurance
- Tuition Reimbursement Program
- Profit Sharing Program
- Growth Opportunity and Workforce Development Initiatives
- Continuing Education / Onsite Training
- A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
- Concierge Services with Work & Family Benefits
- Magnet recognized healthcare facility
At CentraState Healthcare System, we welcome and promote the diversity of our employee family! Each unique person contributes to the overall success of this organization. Our inclusive culture fosters an environment of professionalism and respect for personal differences.
CentraState Healthcare System, is an equal employment opportunity employer and federal contractor or subcontractor and, therefore, abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual or affectional orientation, national origin or nationality, citizenship status, disability, age, genetics, protected veteran status, ancestry, marital status.